Terms and Conditions

Last Updated: February 10, 2026

Welcome to MyAppoint. By accessing or using our booking platform, you agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you ("The Business") and MyAppoint ("The Provider"), a company registered in the United Kingdom.

1. Subscription & Payments

• Business to Business (B2B) Service: The services provided by MyAppoint are intended for business use. By subscribing, you confirm that you are purchasing these services for trade, business, or professional purposes.
• Advance Payment: Access to the platform is provided on a subscription basis. All subscription fees must be paid monthly in advance.
• No Refunds: In accordance with standard UK B2B practice, we do not offer refunds or credits for partial months of service, upgrades, downgrades, or unused months. The statutory "cooling-off" period for consumers does not apply to this commercial contract.

2. Booking Funds & Transfers

If you use MyAppoint to collect payments or deposits from your clients:

• Payout Schedule: Funds collected on your behalf will be transferred to your designated UK bank account within 7 days of the appointment being successfully completed.
• Verification: We reserve the right to withhold funds pending investigation if we suspect fraudulent activity or if the completion of the service cannot be verified.

3. Liability & Indemnity (UK Law)

Please read this section carefully.

• Loss of Earnings: To the fullest extent permitted by law, MyAppoint shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of earnings, loss of business, or loss of goodwill arising from any outage, bug, or service interruption.
• Service Availability: While we aim for high uptime, we do not warrant that the service will be uninterrupted or error-free.
• Statutory Exclusions: Nothing in these Terms limits or excludes our liability for:
  • Death or personal injury caused by our negligence;
  • Fraud or fraudulent misrepresentation; or
  • Any other liability that cannot be limited or excluded by applicable UK law.

4. Data Protection (GDPR)

Both parties agree to comply with their respective obligations under the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

• You (The Business) act as the Data Controller for your clients' data.
• MyAppoint acts as the Data Processor, processing data solely to facilitate your bookings.

5. Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

Both parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim.

6. Support

For all technical support, billing inquiries, or account issues, please follow our official support procedure:

• All requests must be logged via email at: support@myappoint.co.uk
• We aim to respond to all tickets within 24-48 business hours (Mon-Fri).